Shipping Policy
Reliable Refrigerant Shipping You Can Count On
At Hvac Cool Supply, we ship EPA-compliant refrigerants safely, legally, and on time. Every order is factory-sealed, fully certified, and dispatched within 24–48 hours so HVAC professionals across the U.S. and Canada get exactly what they need — without the wait.
How We Handle Shipping for Refrigerants
Refrigerants require careful, regulation-compliant handling. Here’s how we make sure your order arrives quickly, safely, and exactly as ordered.
Standard Shipping Timeframes
Most orders ship within 24–48 hours. Standard delivery typically arrives in 3–5 business days, depending on your location and the carrier’s schedule.
Where We Ship
We currently ship across the United States and Canada only — keeping us fully compliant with EPA and Transport Canada regulations on refrigerant transport.
Order Tracking
As soon as your order ships, you’ll receive a confirmation email with a tracking number so you can follow your delivery every step of the way.
Delays or Damage
Reach out to our support team right away. We’ll work directly with the carrier to resolve delays, replace damaged cylinders, or issue a refund — whichever fits best.
Have a Question? Get in Touch
Need help with an order, a product, or shipping to your area? Our team is happy to help and typically replies within one business day.